At Wicker Village, we take great care in crafting and packaging our products to ensure they reach you in perfect condition. However, if your item arrives damaged, we're happy to offer an exchange.

• Eligibility for Exchange: We accept exchanges only in the case of damaged products.
• Timeframe: You must request an exchange within 14 days of receiving your order.
• Process: To initiate an exchange, please email us at support@wickervillage.com with your order details, photos of the damaged product, and packaging. Our team will review your request and guide you through the next steps.
• No Returns: We do not accept returns for any other reasons.

For any queries, feel free to reach out to our support team. We're here to help!